Frequently Asked Questions

Frequently Asked Questions at a Glance

General

In which area does HomeFlex operate?

Over the years, our work area has expanded considerably. We manage more than 900 homes with a total of approximately 4000 beds, spread across over 120 locations in the Netherlands. In collaboration with municipalities, housing corporations, real estate investors, and private individuals, we continue to search for new housing opportunities. Are you interested or would you like more information about our unique concept? Please contact us directly by phone at 0184-820082 or fill out our contact form.

What does the SNF certification entail?

Homes with an SNF certification meet certain requirements that guarantee good living conditions in the property. Read more about the SNF certification here.

I am a neighbor of a HomeFlex property and have a complaint. Where can I submit this complaint?

You can report the complaint to us using our complaint form. We aim to respond to your message within 1 business day.

I am a tenant of a HomeFlex property and would like to report a fault. What is the best way to report the fault?

Preferably fill out our fault report form or contact one of our maintenance staff in your area. We will process the fault within 1 business day and keep you informed of the status by phone or email.

Can’t find your question? Contact us through the contact form, and we will get in touch with you as soon as possible.